Earlier this year, the Indian government established new IT rules for major social media companies such as Facebook, WhatsApp, and Twitter, among others. While there were reports that WhatsApp is suing the Indian government over privacy corners, it turns out that the messaging giant has complied with the rules and appointed a “Grievance Officer” named Paresh B Lal.
WhatsApp has listed the name of the new grievance officer on its official Indian website. So, users can contact Lal through a post box in Banjara Hills in Hyderabad, Telangana. Other than that, users can also contact the grievance officer using email.
New IT Rules of India: A Quick Brief
Now, if you are not living under a rock, chances are that you might have an idea about the new IT rules of India. According to the new rules of the government, tech companies and social media giants are required to appoint a Chief Compliance Officer (CCO), who should be an Indian resident.
