Whatsapp Can Now Be Used To Book Metro Tickets In Bengaluru

In the past couple of years, WhatsApp has introduced a slew of chatbots for the ease of accessing various facilities like COVID information, shopping via JioMart, and more. Adding to this, we now have a new chatbot, which will help people book metro tickets in Bengaluru. Here’s a look at what you need to do.

WhatsApp has partnered with Bangalore Metro Rail Corporation Limited (BMRCL) for the new chatbot-based QR ticketing service for the Namma Metro. BMRCL has officially become the first to have introduced an end-to-end QR ticketing service on WhatsApp.

Abhijit Bose, Head of WhatsApp India said, “BMRCL’s QR ticketing service on WhatsApp will make travel and ticketing on the Metro extremely simple and convenient for the people of Bengaluru. This is yet another great example of how organizations across sectors, from the largest transportation service to the smallest retail business, can transform their customers’ experience using the WhatsApp Platform.”