WhatsApp may be faced with issues in widely rolling out its UPI payments service in India but that isn’t deterring the company from testing more financial products. The Facebook-owned messaging company recently outlined its financial services plan for India, detailing how it aims to pilot lending, pension, and insurance services over the next 18 months.
So yes, we can expect UPI-based WhatsApp Pay to arrive later this year, followed by a myriad of other financial services options sometime in 2021. The company will also be integral to the expansion of Jio’s retail business over the coming months. We’re really looking forward to how the two collaborate for JioMart‘s ease of use and accessibility, as part of the $5.7 billion Facebook-Jio partnership.